Privacy Policy

1.0. Paysonet is a platform that streamlines your payment process and gives you the most convenient access to pay for everyday services like deposits, withdrawals, receiving payments from customers with cards, fund transfer, phone airtime, data subscription, electricity bills, TV subscriptions education services, quality insurance cover through third-party merchants’ services. Paysonet is a service operated and owned by VSONET Digital Payments Ltd, and its address is Suite 1, 319, Borno Way off Herbert Macaulay Way, Lagos, Nigeria.
1.1. We are committed to protecting your privacy when you use our website, mobile applications, API, and other related services.
Our Privacy Policy describes how and when we collect, use, store, share, and protect your information across our website, payment platforms ("Platforms"), APIs, Software Applications ("Apps"), email notifications, and tools, regardless of how you access them.
3.0. While using Our Service, we may ask you to provide us with certain Personally Identifiable Information that can be used to track or identify you. The information may include but is not limited to:
a. email address
b. first name and last name
c. phone numbers
d. address
e. Financial Account Information
3.1. We automatically store Customers' data when they visit our website or mobile application or register to use our services. The information is collected electronically through exchanges between your system (computer, server, mobile device) and our system. It may include, but is not limited to:
a. operating system version
b. web browser type
c. Internet Protocol (IP) address
D. and device identifiers
3.2. We may receive information from third-party payment service providers; merchants/brands, advertising service providers and identity verification services.
4.0. We collect and maintain your personal information in order to give you the best possible service including but not limited to:
a. providing Products and Services to you
b. maintaining, supporting, evaluating, improving and/or developing our Products and Services and developing new Products and Services
c. managing your relationship with us
d. provide targeted marketing and advertising
e. contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging
f. enforcing our rights under the Agreement, and as permitted with the Authorized User’s consent solely with respect to their own Personal Information.
5.0. Paysonet does not sell, trade or rent personal data to anyone. Further, your data shall only be used for the purpose for which it was obtained, we will not share or disclose your personal data with a third party without your consent except as necessary to provide the Services or as described in this Privacy Policy.
6.0. Third-party Service Providers: We may share your Personal Data service providers engaged by us to support our business operations, such as fraud prevention, bill collection, marketing, Customer Service, Notification Service Provider and Technology Services. to provide services to us subject to appropriate data security and protection.
6.1. Transactions Involving third parties: We may also share your Personal Data with third parties directly authorized by you to receive Personal Information, such as when you authorize a third-party service provider to access your wallet. The use of your personal information by an authorized third party shall be subject to the privacy policy of the third party and Paysonet shall not bear any liability for any breach which might arise due to your authorization.
6.2. Legal and law enforcement: We may also share your Personal Information if it is believed that such sharing is required to satisfy any applicable laws, regulations or government request such as Legal Compliance to help them comply with anti-money laundering and counter-terrorist financing verification requirements.
7.0. Our privacy policy does not apply to Merchants, Vendors, or other related partners. This is because they have their own respective privacy policies. Our website may contain third-party links or links to other websites. Paysonet is not responsible for the privacy practices or contents of these sites and shall not be responsible for your use of such websites. We encourage our users to be aware of when they leave our website and to read the privacy statements of these sites. You should evaluate the security of any other site connected to this site or accessed through this site before disclosing any personal information to them. Paysonet will not accept any responsibility for any loss or damage in whatever manner resulting from your disclosure of your personal information to third parties.
8.0. Paysonet recognizes the importance of protecting personal information. To this end, we shall make all reasonable efforts to ensure that adequate safeguards are put in place to prevent unauthorized access and to ensure the confidentiality of your personal information.
The website sends small files to the computer of each user called cookies.
Cookies allow us to store your information so that we can improve our site, make revisiting our site easier for you, and provide you with a better browsing experience. For example, cookies are used to:
a. to maintain and enhance your experience during the use of our website
b. to authenticate users, prevent fraud and protect you as you interact with our services
c. to prevent spam, fraud and abuse
d. to enhance your experience by providing personalized content and features.
9.1. Our cookies save you a lot of time and hassle such that once you visit the site we can recognise who you are and provide certain content to you.
9.2. Managing cookies on your browser
Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data, (except for those that are essential for the website to function). You can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this may impact your experience using our website.
10.0. Our customers have data protection rights and are entitled to the following
a. right to request access to your personal data.
b. right to request correction of the personal data that we hold about you.
c. right to object to processing of your personal data.
d. right to request the erasure of your personal data.
e. right to request the transfer of your personal data.
f. right to withdraw your consent.
11.0. We may change, amend, or review this Privacy Policy from time to time to reflect new services or changes in our Privacy Policy
Please feel free to contact us at any time
To obtain more information about your data protection rights or to ask any questions regarding our Privacy Policy, please contact us via email at