Acceptance of Terms
By using the Paysonet platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue using our services immediately.
Support
Paysonet provides 24/7 customer support through the following channels:
Email: support@paysonet.ng
Phone: +234-8166213247
Address: 63, Ogunlana Drive, Surulere, Lagos
Users are encouraged to contact support for inquiries, technical assistance, or issue resolution.
Ownership
• Paysonet retains all rights, title, and interest in the platform, including intellectual property.
• Users are granted a non-transferable, limited license to access the platform solely for its intended purposes.
Warranty
• Paysonet is provided "as is" and "as available."
• No warranties are made regarding the uninterrupted or error-free operation of the platform.
• Paysonet disclaims any liability for data loss, delays, or other unforeseen events arising from the use of the platform.
Unauthorized/Illegal Usage
• Users must not use the platform for fraudulent, illegal, or unauthorized activities.
• Violation of these terms may result in account suspension, legal action, and forfeiture of funds.
Payment & Refund
• Deposits: All deposits are non-refundable and must be used exclusively for platform services such as payments or subscriptions.
• Refunds: Refunds are issued only in cases of technical errors directly attributable to Paysonet, subject to review. (see Refund Policy)
• Disputes: Filing unfounded disputes or chargebacks may lead to account termination.
• Fraudulent Activities: Use of stolen or unauthorized payment methods is strictly prohibited and will result in immediate action.
Free Balance / Coupon Policy
• Free balance or coupons credited to user accounts cannot be withdrawn or transferred.
• They must be used solely for platform transactions within the specified validity period.
• Abuse of this policy may result in the forfeiture of free balances and other penalties.